Privacy Policy

1. Introduction

Marbay Corporation & AI Technologies Pvt Ltd ("Marbay", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, software platforms, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: name, email address, phone number, and other contact details you provide.
• Account Information: username, password (stored securely and hashed), role, and permissions within our platform.
• Business Information: data related to your property, proposals, services, and transactions managed through our platform.
• Usage Data: information about how you access and use our Services, including device information, browser type, IP address, and pages visited.
• Cookies and Tracking Technologies: we use cookies and similar technologies to enhance your experience and analyse service usage.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services.
• Create and manage user accounts and access control.
• Process and manage proposals, bookings, and other business workflows.
• Improve, personalise, and optimise the Services and user experience.
• Communicate with you regarding updates, support, and service notices.
• Ensure security, prevent fraud, and enforce our terms of service.
• Comply with applicable legal and regulatory obligations.

4. Legal Basis for Processing

We process personal data based on one or more of the following lawful bases: performance of a contract with you, your consent (which you may withdraw at any time), our legitimate business interests, and compliance with legal obligations.

5. Sharing and Disclosure

We do not sell your personal information. We may share information only in the following circumstances:

• With service providers who assist us in operating our Services.
• To comply with legal obligations, court orders, or lawful governmental requests.
• To protect our rights, privacy, safety, or property and that of our users.
• In connection with a merger, acquisition, or sale of assets, subject to this policy.

6. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our Services use cookies and similar technologies to improve functionality and analyse usage. You can control the use of cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services. See our cookie notice for more information.

10. Children's Privacy

Our Services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@marbay.lk
• Phone: +94 76 290 9316